Configuration
The Rootly Edge Connector
Connect your internal systems to Rootly without exposing them to the public internet.
Changelog
Integrations
Pylon x Rootly Integration
Connect customer issues to your incident lifecycle for tighter collaboration and faster resolution.
On-call
Slack-native on-call paging.
Respond to pages without leaving Slack. Responders can now configure their on-call notification preferences to be paged directly in Slack by Rootly. When you’re paged, you’ll receive a direct message from the Rootly bot containing alert context—so you can acknowledge, resolve, or escalate the alert
Product update
Rootly On-call Health
Rootly's new open source project: On-Call Health On-call work is demanding, and exhaustion directly impacts incident response quality, retention, and overall team health. Engineering leaders often lack visibility into when their teams are being stretched too far until it’s too late. Rootly’s On-Call
Retrospectives
Collaborative Retrospectives, directly in Rootly.
Close the loop from incident response to prevention with AI and real-time collaboration.
Workflows
Automatically create and sync sub-incidents with workflows.
Run parallel response without losing incident command.
Configuration
Templates for manual alert descriptions.
Ensure every page includes the right context, every time.
Mobile
Rootly Mobile App 2.8.0
Faster alert actions, cleaner details. Rootly Mobile 2.8.0 introduces a redesigned Alert Details page that aligns with the app’s new look and feel and makes alert response faster and more intuitive. You can now review all alert context, take action with simple gestures, and escalate issues on the go
Users & permissions
Bulk delete Alerts (for On-Call admins).
Clean up alert noise fast and start fresh with confidence.
Configuration
SAML authentication for Status Pages.
Restrict access to internal or sensitive status updates.
On-call
Org-wide rotations without duplicating team schedules.
Simplify On-call rotations with nested schedules. Schedules in Schedules let you assign a shift to another Schedule, so you can compose larger, higher-level rotations from existing team schedules. This is ideal when you need an “Engineering Org” or “Platform-wide” on-call rotation that rolls through
Incident response
Unlock AI assistance for security-sensitive response.
Run confidential incident response at full speed—private by default, AI when you want it.
Incident response
Planned maintenance, made easier.
Schedule, communicate, and track planned work with the same rigor as unplanned incidents.
Integrations
Mistral AI x Rootly Integration
Bring even more model intelligence into your incident automation.
Configuration
Alert Fields
Reduce configuration overhead and turn unstructured alert data into context.
Configuration
Advanced Alert Routing
Intelligent routing that automatically reaches the right responders, every time.
On-call
Page multiple responders at once.
Streamline paging multiple responders with fewer steps and smarter coordination.
Integrations
Enterprise-grade response with Teams
Run full incident response inside your existing Microsoft 365 ecosystem.
Mobile
Rootly Mobile App 2.6.0
Faster triage on the go. With Rootly Mobile 2.6.0, you can triage incidents faster and with greater clarity, wherever you are. We’ve redesigned the Alerts and Incidents index screens to make it easier to filter by what matters most, scan multiple items at once, and stay fully consistent with your Ro
Configuration
Announcing: Alert deduplication
Reduce even more noise and keep alerts focused. Monitoring tools often re-notify at regular intervals for the same issue. This can flood responders with duplicate alerts that don’t add new information. With Alert Deduplication, Rootly now ensures recurring events for the same alert are appended to
Users & permissions
Empower anyone to page with an On-call Observer Role.
Empower cross-functional teams to escalate, without giving them full on-call access.
Integrations
Eliminate context-switching and accelerate triage with Rootly and Glean.
Streamline investigations and enable faster, more confident resolutions.
Configuration
Protect critical incident metadata with read-only fields.
Add read‑only fields to your incident forms so people see important context but cannot change it.
Configuration
Service & Team Broadcasts: Targeted Notifications for Enterprise Scale
When you have dozens of services and teams, targeted notifications ensure the right people respond to the right incidents without overwhelming everyone with irrelevant alerts.
Product update
Mobile App Update: Revamped Shifts, New Nav
Update your iOS or Android Rootly app to manage your shifts with a few taps
Product update
Coverage Requests Just Got Easier
Easily request coverage through Slack and the web when you can’t take your scheduled shift (or part of it).
On-call
Reduce Alert Fatigue with Escalation Delays
Reduce alert fatigue by preventing unnecessary pages for transient issues that resolve themselves
Product update
Calling Tree Live Call Routing
Live call routing enables your customers and team members to call a dedicated number and get instantly connected to an engineer on call—perfect for urgent issues that need immediate attention when digital channels aren't fast enough.We're excited to announce Calling Tree , a powerful new feature th
Configuration
Upgrade maintenance windows into standard incidents
Seamlessly escalate your maintenance windows into full incidents when things go wrong
